1. Estimated time of delivery can take longer than expected due to invalid address, customs clearance procedures or other causes.
2. If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 90 days of the order date.
3. During peak sale season, the delivery time of your package(s) may take a little bit longer. Thanks for your patience. Please go to "my orders_track" to track your .

1.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

2.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

3.To start a return, you can contact us atservice@wtempo.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.